Shipping policy
All orders ship from Edmonton, Alberta, Canada. Domestic and international shipping is available, with delivery times depending on the destination. The courier estimates 2-8 business days for standard shipping, though this timeframe is not guaranteed. Priority shipping is also available for a small fee.
Buying a gift? Orders can be shipped directly to the recipient.
Please note: International orders may be subject to duties, taxes, or tariffs imposed by the destination country’s customs authorities. These fees are the recipient’s responsibility and are not included in the purchase price or shipping cost. Checking with the local customs office for potential charges is recommended.
How long does it take to process an order?
Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. If you have any questions please reach out to info@thecafepassport.com with your order number.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
When your order has shipped, you will receive an email notification from us;
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.